Preparing for new software with process mapping

Map the workflow before changing the software

Implementing new software can be one of the most important improvement projects an organization undertakes. It can also be one of the riskiest when existing workflows are not clearly understood before the project begins.

Process mapping helps define what the software needs to support. It shows who performs each step, what information is required, where approvals happen, which exceptions matter, and where existing tools are falling short.

Process mapping supports software projects by helping teams

• Align new software with the way work actually gets done.
• Identify requirements before design and development decisions are locked in.
• Reduce rework caused by missed steps or misunderstood workflows.
• Support change management because employees can see how the new system fits the process.

WSI can use process mapping as the front end of custom software, database, reporting, integration, and automation projects. Better planning gives the development effort a stronger foundation.

Prepare for a Software Project