Microsoft Customer Relationship Management (CRM)
CRM Development and Deployment
Winning Solutions, Inc. (WSI) has been involved with custom Microsoft CRM related development since the very first version of Microsoft CRM came on the market in 2003. As of 2018 Microsoft was calling the product Microsoft Dynamics 365 Customer Engagement. Microsoft’s CRM solution can be great if you are looking for a complex, powerful and expensive subscription-based product. You’ll be paying every single month for every single user as long as you use the product.
WSI offers a simple, scalable, customized CRM solution that you can own. It includes source code so that your organization or a developer of your choice can customize it to fit your organization’s needs. You can check it out here: https://www.microsoftaccessexpert.com/Microsoft-Access-Contact-Database.aspx We offer industry specific versions for a variety business types. WSI also offers complete customization services if you don’t have programmers on staff and don’t want to go out and find them.
The product has no automatic recurring fees. You can run it on your network, at your data hosting provider or in your cloud. If you prefer a hands-off cloud solution WSI will set-up and manage your CRM cloud environment for an additional fee.
WSI’s CRM approach is to provide a basic level of functionality, that can be expanded on if needed with almost any additional capability you can envision. This method means less screens and less complex screens. This can reduce or eliminate training and improve employee efficiency. This is the opposite of the Microsoft CRM approach which is to throw everything at you with a one size fits all program. You will own WSI Contact Database from the day you first purchase it. You will own any customization you have WSI do, from the time you pay WSI forward. With Microsoft you are just licensing software, you’ll never own it and you’ll always be paying for it over and over, month after month.
WSI has no per user, seat, server, CPU licensing. Just pay a one-time price for the base system and pay a one time agreed upon fee for any customization and it is all yours. There is almost no lock in because you have the source code for the entire system. You can at any time do your own enhancements.
This is the end of almost all forced upgrades. WSI will never change the system’s user interface or functionality unless you order us to.
Everything discussed on this page applies to other large and popular CRM packages such as Salesforce.