Client Success Story: Customized Time Hour Tracking for Industrial Services Provider
A Texas-based leader in industrial dehumidification services turned to Winning Solutions, Inc. (WSI) to improve their labor tracking and reporting processes. With a mobile workforce spread across multiple job sites, the client needed a flexible, rule-driven time-tracking solution to accurately record billable and non-billable labor hours—while maintaining compliance, increasing efficiency, and reducing administrative overhead.
Business Challenge
The client’s prior system was outdated, manual, and lacked automation. It offered minimal reporting capabilities and failed to support complex labor classifications like overtime, double time, truck time, and per diem policies. The lack of automation not only introduced inefficiencies but also led to billing errors and reduced visibility into job-level labor performance.
Custom-Built Solution from WSI
WSI delivered a highly customized version of its proven Time Hour Tracking Database Template, tailored to the client’s unique business logic and labor structures. Built using Microsoft Access 2022 / 365 as the front end and Microsoft SQL Server as the backend, the solution was robust, scalable, and performance-driven.
Key Features Included:
- Customized Time Entry Forms to streamline input and prevent common errors
- Automated Labor Rules for overtime, double time, truck hours, and per diem calculations
- Role-Based Workflows tailored for Technicians, Project Coordinators, Admins, and Record Managers
- Dynamic Reporting Tools with Excel exports and job-specific summaries
- Permission-Based Access Control to protect sensitive data and restrict access by role
Implementation and Delivery
WSI provided the solution in a modular format—an .accdb front-end file and a .bak SQL Server backend file—giving the client complete control. Installation support was available as needed, allowing the client to manage the system independently while ensuring scalability for future enhancements.
Results and Measurable Impact
- Accuracy Improved: Reduced reconciliation errors with logic-driven validations
- Processes Streamlined: Simplified entry and review based on user roles
- Enhanced Reporting: Real-time visibility into job costs and labor distribution
- Administrative Overhead Reduced: Less manual data handling and fewer errors
The solution empowered the client to better manage its field operations, optimize billing accuracy, and gain real-time labor insights across multiple projects.
Client Feedback
The client praised WSI for transparent communication, clear scope documentation, and the ability to adapt to evolving needs throughout the engagement.
The WSI Advantage
- Tailored Software Solutions purpose-built to meet real-world business challenges
- Full Source Code Ownership for long-term client independence and flexibility
- Legacy + Modern Expertise blending mature database knowledge with up-to-date practices
- Transparent Engagements including fixed-price development and ongoing support options
Want to improve your organization’s time tracking, billing accuracy, or operational visibility? Contact Us to learn how WSI can build a solution tailored to your needs.