WSI offers a broad range of modern telephone systems, designed to meet a variety of business and advanced home or home office requirements. Today the phone system is no longer a separate tool for your business. In order to maximize productivity, control costs and better respond to customers WSI provides phone systems that integrate directly with your computer network. As a leading provider of business networks WSI has the computer networking experience necessary to make these two tools work together.
WSI began helping its clients utilize modern VOIP based phone systems as early as 1999, when the first systems reached the point of maturity. Since then WSI has continued to help these customers grow and expand their systems as well as helping many new clients take advantage of this emerging technology.
One of the unique strengths of WSI is that you may choose to have WSI help your business with its communication needs or you have the option to have WSI assist you with the other technologies described on this website. This site serves as your guide to the wide range of technology products and services offered by WSI. As you can see if you are looking for a “one stop shop” for all your business technology needs WSI is well worth considering.
Click Here to get a free quote on your VOIP and phone system needs.
Common Questions
I have an older phone system and it works just fine, why should I consider replacing it?
It may be costing you money because it does not do things like screen your calls, allow you access to your voice mail from within your email software, bring up information from your company’s database about the person that is calling, allow you to track the valuable time you and your staff spend on the phone every day and maybe even provide you the documentation you need to bill for it! Contact us today for a free
estimate to begin upgrading your systems.
Can a new phone system, save my business money on long distance charges?
Not if you only have one location or all your locations are within the same local calling area. However, if you have locations that require a long distance calls for communication and already have the computers at each location connected via a wide area network it is possible. A new phone system can eliminate costly long distance charges by converting voice traffic to packets of information and sending them along with the rest of you data through your wide area network. Furthermore, WSI can configure the system to allow staff in one city to place calls to customers or vendors in another city through the wide area network and use a phone line on your phone system in the distant city to complete the call without long distance charges being incurred. This same feature allows persons at any of your offices to answer calls for your other offices when they are short staffed. These savings can be huge in some cases, allowing the phone system to pay for itself many times over during its lifespan. Contact us today for a free
estimate to see if you can save money on long distance charges.
How do phone systems integrate with my computer network?
They rely on Ethernet and IP (Internet Protocol), the same standards that brought about communication between computers at a single location and across the world. By using these technologies they are able to bridge existing phone line technology that has been around for years and add these advanced features. Contact us today for a free
estimate to begin integrating your phone and computer systems.
What if I already have an advanced phone system from Cisco, Avaya, 3Com or Televantage but I require additional integration with my computer network and business software?
One of WSI’s core competencies is software development. If you haven’t already had a chance to visit the areas of the site that explain the powerful software solutions we’ve built for companies across the United States, we invite you to do so. No matter how neat the hardware is, it is nothing without great software! These modern systems come with many great features built in. However, they may not work in concert with your existing software or systems. WSI can work with you to build a bridge between these phone systems and your existing software and systems. Contact us today for a free
estimate to further integrate and optimize your phone and computer systems.
What if I am located a great distance from Ames, Iowa?
The phone systems WSI offers have the capability to be remotely administered via the Internet. WSI can build a secure encrypted network connection between ourselves and your phone system allowing us to work on many aspects of it as if we were there. However, we recognize that you may wish to select a local vendor for your phone system needs. WSI’s experienced phone system consultants are available to assist you in determining your true communication needs, preparing a Request for Proposal, interviewing vendors, preparing a disaster recovery plan and making security recommendations. WSI programmers are almost always well suited to providing you with any special software needed to get the most out of your phone system, regardless of distance. Contact us today for a free
estimate to see how we can help you.
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